For Henderson & Las Vegas insurance agencies Independent agencies · 2–25 people

Quote faster. Follow up without burning Saturday. Keep the clients you already have.

A 45-minute call. A written plan in 48 hours on the 3–7 tools that actually move quote time and keep renewals from slipping.

Ex-DoorDash, Square, Mudflap. Speed-to-lead is usually the #1 win in this business, and the easiest to fix.

01

Where the time goes

Independent agencies lose the week to the coordination layer. Quotes, endorsements, renewals, and claims chase.

The #1 pattern

Speed-to-lead: inbound response latency

Prospect sends an inquiry at 9pm. You see it at 8am. By then they've already called two competitors. Cutting that lag from hours to minutes is often worth more than everything else on this page combined.

Quote turnaround

Carrier portals, form re-entry across appetites, manual comparisons. Hours between quote request and bind. The fastest agent usually wins.

Renewal outreach and re-shopping

60–90 days before each renewal: pull loss runs, re-quote, format the comparison. Same motion every week, every month.

Policy correspondence

Binder letters, endorsement confirmations, certificates of insurance. Templated but still drafted by hand.

Claims chase and status updates

Adjuster coordination, document chasing, client updates. Everyone waiting on someone; you are the one tracking it.

01b

Where AI works in this business — and where it shouldn't

Three categories: workflows AI absorbs cleanly, workflows AI assists with but a human owns, and workflows that stay fully human. The Assessment narrows this down to your specific firm.

Where AI fits in this business — workflow, AI fit category, and what to do
WorkflowAI fitWhat that means
Quote turnaround, carrier-portal re-keying, appetite comparisonsAI absorbs cleanlySpeed-to-quote is usually the #1 win. Same data, repeated formats.
Renewal pulls, loss-run fetch, re-quote packsAI absorbs cleanly60–90 days before each renewal: same motion every week. Clean fit.
Policy correspondence: binders, COIs, endorsement confirmationsAI assists, human signs offTemplated drafts; producer reviews and signs before issuance.
Coverage disputes, claims advocacy, E&O exposure callsStays fully humanWhere your relationship and license carry the weight. Stays human.

02

What I won't tell you to automate

Half the value of this Assessment is the workflows I tell you to leave alone. Here's where I'll push back.

Cold outbound

Your sales motion

Automated cold sequences destroy more trust than they generate. Your sales motion needs more human attention, not less.

Process first

Broken processes

If clients are unhappy or staff is burned out, AI on top only speeds up the problem. Fix the process first.

Judgment call

Human-judgement work

Client calls, review that requires context, anything where your reputation is on the line. These stay human. That's your edge.

Low volume

Low-volume tasks

If the task happens twice a month, setup cost is higher than the time you'd save. Keep it manual.

If the honest answer is "don't use AI here," I'll say so on the call. If the honest answer is "hire the person you were going to hire," I'll say so.

03

How it works

Three phases, fixed scope. A 45-minute Talk, a written Plan in 48 hours, and an optional hands-on Build.

Talk

The discovery call

A 45-minute conversation about how your business actually runs. You talk. I take notes. No pitch.

Your time: 45 minutes. One call.

Plan

The written action plan

Delivered in 48 hours. The 3–7 tools worth installing, an explicit list of what not to automate, and financial impact in hours and dollars.

Your time: 45-minute review call.

Build (optional)

Hands-on implementation

If you want implementation rather than a self-serve roadmap, I embed for a fixed-scope engagement. You keep what I build.

Priced separately. Zero obligation.

04

The math

5–7 hours/week

recovered per person, on average

For a team where staff time is worth $50–$200/hour loaded, that's $250–$1,400 per person per week in recovered capacity. Most teams land around $600–$800 per person per week.

Tools cost $30–$80/month in aggregate. Most teams recoup the $999 within the first week of implementation.

30-day guarantee

Save 5+ hours/week within 30 days, or I refund the $999. No questions asked.

"I'll tell you where AI doesn't belong as clearly as where it does. No software reselling, no affiliate deals."

— The point of the Assessment

05

Is this the right fit?

Right fit if you

  • Own or lead a services business doing $3M to $10M in annual revenue.
  • Have 10 to 50 people and a repeatable service delivered week after week.
  • Run on software your team mostly likes (QuickBooks, HubSpot, your job-management or practice-management system).
  • Lose hours to admin, leads to slow response, or revenue to both.
  • Want to know where AI shouldn't go, not just where it should.

Not a fit if you

  • Want a tool list without 45 minutes on how your business actually works.
  • Want software resold or managed. I don't do either.
  • Have a process broken at the client, vendor, or staffing level.
  • Want a "transformation" or a six-figure roadmap.
  • Have no core software or repeatable process yet. Start there, then come back.

Who's behind this

I'm Piers Rollinson. Fifteen years at DoorDash, Square, and Mudflap building systems that move millions of orders, payments, and drivers. The same thinking that lands 10 million orders correctly at DoorDash lands 100 client intakes correctly at a 12-person firm.

I live in Henderson with my wife and three kids. I'm direct. No glossy pitch decks, no software to resell. Fixed scope. You keep what I build.

Piers Rollinson

Previously

DoorDash, Square, Mudflap

Focus

AI for services firms

Based in

Henderson, NV

Common questions

What is an AI audit for a small business?

An AI audit is a 45-minute discovery call followed by a written action plan in 48 hours. It maps which workflows in your business AI can actually help with, which ones it shouldn't go near, and which 3 to 7 specific tools fit your operation. The DomeWorks AI Audit is $999 flat. No reselling, no affiliate kickbacks, no upsell during the audit.

What does the AI Audit include?

45-minute discovery call (in person if you are local to the LV Metro). Written action plan in 48 hours covering a prioritized list of recommended tools with named alternatives, an explicit list of workflows where AI is the wrong answer, a stack-cost estimate, and 3 quick wins you can install in the first two weeks. Plus a review call to walk through it together.

What is an AI readiness assessment?

A readiness assessment is the same shape as an audit but starts further upstream. Instead of "which AI tools should I install," the question is "is my business ready to install any?" The DomeWorks AI Audit handles both. The action plan flags whether the right next move is AI tooling or fixing a process that has been broken for two years.

What if I've already tried AI and it didn't stick?

Most owners have dabbled with ChatGPT or tried a tool their accountant mentioned, and not much changed. The difference here is specificity. A written plan tied to specific workflows in your business, not a generic "try AI" suggestion.

What if the honest answer is "don't use AI for that"?

That's half the value. The action plan explicitly flags workflows where AI is the wrong tool. Broken processes, human-judgement work, low-volume tasks. I'll also tell you if the honest answer is "hire the person you were going to hire anyway."

What does this cost?

$999 flat. Includes the 45-minute call, written action plan, and review call. If you don't find it valuable, I refund. No conditions. No upsell during the Assessment.

What do I need to prepare?

Nothing. You don't need to know AI. That's my job. Just show up ready to talk about how your business actually works day to day.

Who will I be on the call with?

Me. Every call, every action plan, every build. No junior consultants, no handoffs.

Do you sell software?

No. The action plan recommends existing tools. ChatGPT, Claude, Dext, Karbon. Whatever fits. No reselling, no affiliate deals. Recommendations are genuinely neutral.

How long until I get the action plan?

Within 48 hours of the discovery call. Review call follows shortly. Total calendar time from first call to final plan: about one week.

What happens after the Assessment?

Up to you. Many owners implement on their own. The action plan is designed for that. If you want hands-on help, I can scope the Build phase. Fixed-scope engagements typically run $3K–$15K. Zero pressure either way.

Ready when you are

Get your hours back. Starting this week.

$999 flat. 45-minute call. Written action plan in 48 hours.

If you don't find the Assessment valuable, I'll refund you. No questions asked.

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